Introduction

The Design Thinking course is one of the powerful and innovative tools that help individuals solve problems and drive change across various fields. Teams in different sectors use it to gain a better understanding of their users or beneficiaries, challenging assumptions that may hinder them from providing effective solutions. It also focuses on how to formulate and test hypotheses about problems and opportunities for a clearer understanding of the real issue. Design thinking is based on the concept of designing products and services, combining creativity, planning, and interaction with users to achieve innovation. The course also includes learning techniques for idea generation, prototype design, and teamwork collaboration. The course will emphasize enhancing mental flexibility and the ability to adapt to change, as well as how to think creatively and turn failure into an opportunity for learning and growth.

Objectives

• To understand the concept of design thinking and its various stages.
• To gain a deep understanding of the principles and processes of design thinking.
• To apply the methodology and tools of design thinking to generate creative ideas.
• To learn how to collaborate with clients to create new solutions.
• To understand how to meet customer needs by aligning them with technology.
• To recognize the impact of design thinking processes within governments.
• To acquire the ability to use design thinking methodology to build actionable business strategies.

Topics

• What is design thinking?
• Comparing design thinking to traditional thinking.
• Stages of design thinking (Empathy - Define the problem - Ideate - Prototype - Test).
• Tools of design thinking.
• The impact of agile project management.
• Discovering unmet customer needs.
• Collaborating with clients to create new solutions.
• Planning and implementing design thinking.
• Challenges and developments in design thinking.
• The best methods for prototyping projects.
• Practical cases on applying design thinking.

Target Audience

• Executives, department managers, supervisors, and project managers in the public and private sectors.
• Designers and product developers looking to learn design thinking tools to enhance their design process and develop innovative products.
• Professionals in service design and user experience seeking to improve user experience and enhance services provided.
• Entrepreneurs and startup owners wanting to apply design thinking to develop new ideas and successful business innovations.
• Individuals interested in innovation and comprehensive, sustainable problem-solving across various fields.
• All employees in the public and private sectors looking to develop their skills in design thinking.