Introduction:

In an increasingly complex work environment, simplifying and improving administrative procedures has become vital to support employee productivity and enhance overall efficiency. Organizations aim to achieve their strategic goals with high efficiency by improving work processes and reducing unnecessary complexity and redundancy. The "Simplifying and Improving Administrative Procedures" course aims to provide participants with modern tools and techniques necessary to streamline procedures and improve performance, contributing to increased productivity and customer satisfaction.

Program Objectives:

• Simplifying and Improving Procedures: Understanding the importance of simplifying systems and learning new ways to improve them. 
• Using Tools: Applying maps and models to facilitate work. 
• Enhancing Creativity and Flexibility: Designing and improving processes in creative ways and ensuring flexibility in implementing procedures. 
• Documenting and Improving Processes: Documenting and enhancing systems according to global standards. 
• Enhancing Performance: Developing the work environment and promoting a culture of innovation and excellence.

Program Topics:

1. Introduction to Improving Administrative Procedures  :

   • Definition and simplification of administrative procedures.
   • The relationship between simplifying procedures and production goals.
     
     

2. Analyzing Administrative Procedures  :

   • Methods for collecting and analyzing data to evaluate procedures.
   • Identifying weaknesses and opportunities for.
     
     

3. Strategies for Simplifying Procedures :

   • Simplification methodologies such as Lean and Six Sigma  .
   • Tools and techniques for continuous improvement  .
   • Characteristics of a transformational leader.
     
     

4. Using Technology to Improve Procedures  :

   •  The role of software and applications in speeding up and improving procedures.
   • Examples of digital analysis tools and techniques.
     
     

5. Designing and Implementing an Improvement Plan :

   • How to develop and implement a plan to improve procedures.
   • Change and development strategies in organizations. 
        

6. Evaluating the Effectiveness of Improvements  :

   • Methods for measuring success and analyzing results.
   • Reviewing feedback and necessary adjustments.
     
     
     

7. Case Studies and Practical Applications  :

   • Real-world examples of procedure improvements.
   • Practical exercises for applying concepts.

Target Audience:

• Department and division managers 
• Heads of departments, administrative supervisors, and their deputies 
• Quality and organizational development employees 
• Coordinators and employees involved in organizational, coordination, and planning functions