Introduction

Every successful person is an effective manager of themselves, and the opposite is also true. If a person cannot manage their personal and professional life and succeed in it, how can they succeed in managing a group of people with different tendencies and directions to create the necessary harmony for productivity? This is what our training program offers – the opportunity to learn such skills that make a person a successful and effective manager. There is no doubt that every successful manager is also a successful leader, possessing qualities that enable them to lead their team, motivate them towards giving and excellence, and create a healthy and positive working environment. A successful manager is also capable of solving any problems that may arise at work, always supporting their team.

Administrative skills for achieving professional goals are linked to leadership skills in sharing vision and direction. If you are a leader, you must have a future vision for the work to always move forward, motivating your team and working alongside them to achieve that vision by following the plans, procedures, and tasks that you, as a responsible leader, have set.

We have developed this training program and made it available to you, summarizing the experiences of successful leaders and managers. It will help you discover the secrets of success in administrative work and enhance your decision-making skills to avoid falling into problems.

Objectives

• For the participant to identify the characteristics of a successful manager.
• For the participant to explain the concept of difference and its importance.
• For the participant to determine the supervisory style used in the workplace.
• For the participant to clarify the importance of empathy in the workplace.
• For the participant to demonstrate how authority can be delegated to employees in a natural way.
• For the participant to provide a supportive environment for positive performance.
• For the participant to create a positive climate in the workplace, working to reduce power struggles and eliminate selfishness.
• For the participant to enhance attendance and commitment within the team, applying an accountability system.
• For the participant to implement effective strategies to avoid problems.
• For the participant to develop listening and communication skills to ensure business success.
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Program Topics

• Unit 1: The New Work Environment
• Unit 2: Supervisory Methods
• Unit 3: The Responsibility Assignment Model
• Unit 4: Applying the Model to Behavioral and Performance Issues
• Unit 5: Counseling and Guidance
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Target Audience

• HR employees, business leaders, senior executives, managers, supervisors, and frontline employees.
• Those who wish to develop their administrative skills successfully.
• Those interested in addressing and overcoming workplace conflicts.
• Those interested in working with a team spirit.