Introduction

In today's world, business process reengineering has become vital for any organization seeking to achieve maximum efficiency and competitive advantage. The "Business Process Reengineering" course is designed to equip participants with the knowledge and tools needed to redesign and improve administrative processes to achieve better results and exceptional performance. The course addresses how to adapt to rapid changes and ongoing challenges in various work environments, providing participants with practical strategies to streamline and improve procedures for greater effectiveness.

Program Objectives

•  Participants will learn the concept of business process reengineering and the importance of applying it in various types of organizations.
• Participants will understand the key benefits of process reengineering and the steps necessary to achieve them.
•  Participants will grasp how to analyze and design administrative processes to improve efficiency and productivity.
•  Participants will learn how to avoid common mistakes in the reengineering process and apply success strategies.
• Participants will be capable of managing change effectively and developing successful implementation plans for process reengineering.
•  Participants will master performance measurement and monitoring skills to ensure continuous improvement and development.
  
  

Program Topics

1- Introduction to Process Reengineering

•   Definition of process reengineering and its objectives.
•    History and key concepts of reengineering.
•    The difference between reengineering and restructuring.
  
  

2- Process Analysis and Design

• Tools and techniques for process analysis: process mapping, SWOT analysis.
•    Designing new processes and improving existing ones using innovative techniques.
•   Evaluating process efficiency and identifying improvement areas.
  
  

3- Change Management and Reengineering Implementation

•    Change management strategies and ensuring smooth execution.
•    How to handle resistance to change and promote adaptation.
•    Developing an implementation plan and managing change successfully.

4- Crisis Management and Avoiding Mistakes

•  Common crises in process reengineering: scale, transformation, integration, and others.
•  Strategies to overcome challenges and crises during the process.
•  Case studies and examples of mistakes and successes.

5- Performance Evaluation and Continuity

•   Performance evaluation tools and result measurement.
•  Continuous improvement techniques and ensuring sustainability.
•  General review and planning for future steps after reengineering.
  
  

Target Audience

•  Senior management and strategic consultants.
•  Department heads and project managers working on process improvement initiatives.
•  Decision-makers and executives in organizations.
•  Business analysts and performance improvement experts.