Introduction:

The "Operational Performance Improvement" course aims to enhance organizational operational efficiency by developing skills in analysis, planning, and execution. The course covers techniques for improving operational performance, from identifying key areas in operational planning to integrating innovation and change management. The program aims to help participants achieve tangible results in various work environments through the application of advanced tools and techniques.

Program Objectives:

• The participant will learn the basic concepts of operational planning and its tools. 
• The participant will understand how to analyze and evaluate operational performance using statistical analysis techniques. 
• The participant will recognize how to effectively implement and monitor operational plans. 
• The participant will acquire leadership and management skills in the context of performance improvement. 
• The participant will understand how to integrate innovation into operational planning and enhance its alignment with the organization’s overall strategy. 
• The participant will learn about change management strategies and continuous improvement.

Program Topics:

1. Introduction to Operational Planning    :

   • Definition of operational planning and its tools.
   • Comparison between strategic and operational planning.
   • Tools and techniques for resource management and operational planning.
   • Practical program for monitoring and developing operational plans.
     
     

2. Analyzing and Evaluating Performance  :

   • Analyzing operational data and how to collect it.
   • IUsing statistical analysis to improve performance.
   • Techniques for evaluating operational performance.  
   • Workshop: Analyzing the performance of an actual operational plan.  
     
     

3. Integrating Results and Reporting  : 

   • Integration between operational plans and overall strategy.
   • Tools and techniques for integrating results into planning.
   • Preparing and presenting operational reports to senior management.
     
     

4. Change Management and Continuous Improvement  :

   •  Change management strategies and how to handle resistance to change.
   • Continuous improvement methodologies such as Lean and Six Sigma.
   • Practical application for improving a current operational plan.
     
     

5. Practical Applications and Interactive Sessions   :

   • Case studies of successful operational planning.
   • Interactive workshops to apply concepts through small projects. 
        

Target Audience:

• Operations and production managers. 
• Performance and quality improvement officers. 
• Process and project engineers. 
• Leaders and supervisors in operational teams. 
• Any employees involved in improving process efficiency and increasing productivity.