Introduction

Management consulting is a vital means of improving organizational performance, as many organizations require consulting services to enhance their efficiency and achieve their goals. The "Internal Consulting Skills in the Workplace" course aims to empower participants to understand and apply effective strategies for improving institutional performance and managing change. The program focuses on developing essential skills in planning, organizing, and evaluation, while enhancing the ability to leverage opportunities and achieve sustainable growth. Through this program, participants will acquire the necessary tools to build systems and institutional strategies that contribute to long-term success.

Objectives

• Participants will recognize the concept of internal consulting and its role in improving institutional performance.
• Participants will understand how to effectively deliver management consulting services.
• Participants will realize the importance of problem analysis and devising effective improvement plans.
• Participants will acquire change management skills and enhance organizational capabilities.
• Participants will learn how to prepare strategic and operational plans.
• Participants will understand how to leverage opportunities and achieve sustainable growth.
• Participants will possess communication and negotiation skills to build effective relationships.

Topics

1. Concept of Internal Consulting

• The importance of consulting in achieving strategic objectives.
• The difference between internal and external consulting.
• The role of internal consulting in fostering a culture of continuous improvement.
• How internal consulting contributes to cost reduction and increased effectiveness.

2. Role of the Internal Consultant

• Responsibilities of the internal consultant and how to define the scope of work.
• Developing strategic partnerships with different departments.
• Providing training and support to internal teams to enhance capabilities.
• The importance of active listening to understand the organization's needs.

3. Information Gathering and Analysis

• Techniques for collecting qualitative and quantitative data.
• Using strategic analysis tools.
• How to use data to improve decision-making.
• The importance of competitive analysis to understand the external environment.

4. Identifying Problems and Formulating Recommendations

• How to identify organizational problems and analyze root causes.
• Developing practical solutions and presenting actionable recommendations.
• Strategies for presenting recommendations convincingly to stakeholders.
• The importance of continuous evaluation to ensure the effectiveness of proposed solutions.

5. Change Management and Relationship Building

• Strategies to foster change within organizations.
• The importance of building trust and sustainable relationships with stakeholders.
• How to effectively communicate the vision for change.
• Techniques for leading teams during periods of change.

6. Performance Evaluation and Organizational Development

• Preparing performance evaluation tools to ensure efficiency.
• Applying best practices in process improvement.
• How to identify key performance indicators (KPIs) to measure success.
• Strategies for obtaining feedback from employees to improve performance.

Target Audience

• Management consultants.
• Managers and their deputies.
• Department heads.
• Lawyers and legal professionals providing consultations to organizations.
• Human resources professionals seeking to enhance their consulting skills.