Introduction

The "Effective Simplification and Streamlining of Business Processes" course aims to enhance efficiency and productivity within organizations by simplifying procedures and reducing administrative complexities. In a dynamic and changing work environment, it becomes essential to redesign processes to ensure that objectives are achieved swiftly and effectively. The course intends to equip participants with the tools and techniques necessary to analyze and improve current procedures, thereby enhancing organizational performance and reducing the time and effort spent on routine processes.

Program Objectives

• Understand the principles of organizational design and their impact on the level of complexity in procedures.
• Analyze the effect of complex policies and organizational design on organizational performance.
• Recognize the importance of using process flowcharts and simplification techniques to improve work effectiveness.
• Learn how to allocate work tasks effectively to maximize the benefit from human resources.
• Understand the role of workplace design and processes in enhancing organizational efficiency.
• Utilize appropriate tools and techniques to simplify procedures and reduce costs.
• Manage resistance to change and address human factors in the simplification process.

Program Topics

1. Introduction to Simplifying and Redesigning Procedures

• Definition of procedure simplification and its importance
• Fundamental principles of organizational design and their impact on complexity

2. Analysis of Current Procedures

• Techniques for analyzing work processes and complexity risks
• Study of factors influencing the complexity of procedures and flow

3. Strategies for Simplifying Procedures

• Stages of work simplification: identifying, documenting, analyzing, and implementing improvements
• Tools and techniques for designing and improving procedures

4. Support Tools and Techniques for Procedure Simplification

• Using workflow diagrams and procedure models
• Applying modern technology to improve efficiency

5. Change Management and Resistance to Change

• Strategies for managing change and addressing resistance
• The role of leadership in embedding improvements and ensuring their sustainability

6. Performance Measurement and Quality Assurance

• Performance measurement techniques and quality standards
• Continuous improvement methods and quality assurance
  
  

Target Audience

• Operations managers and supervisors
• Quality management and continuous improvement personnel
• Human resources and administrative staff
• Project managers and team members
• Anyone responsible for improving and simplifying work processes within the organization.