Introduction

In today’s era of globalization and openness, the ability to work with different cultures has become an essential skill for success in diverse work environments. The ability to understand and effectively interact with various cultures contributes to building strong professional relationships, achieving effective collaboration, and enhancing understanding within multinational teams.

The Cross-Cultural Communication Skills course aims to equip participants with the knowledge and tools necessary to understand cultural diversity and its impact on the work environment. Throughout this course, participants will learn how to adapt to cultural differences, improve communication and interaction skills, and build bridges of trust and mutual respect, thereby enhancing their effectiveness in multicultural workplaces.

Objectives

• Participants will understand the concept of responsibility and the importance of maintaining work ethics.
• Participants will apply the five lessons related to responsibility skills in the workplace.
• Participants will identify the guidelines needed to build trust with the employer.
• Participants will recognize negative thinking patterns related to assuming responsibility and apply suggested solutions to address them.
• Participants will clarify employee rights and duties, identify professional violations, and learn ways to overcome them.
• Participants will implement effective strategies to deepen and reinforce professional ethics in the workplace.

Topics

1- The nature and concept of work ethics.

• Work ethics in the professional environment.
• The impact of work ethics on the organization.
• Ethics in the workplace.
• Organizational responsibility.
•  Organizational commitments.
• Social responsibilities.
• Enhancing work ethics for outstanding performance.
• Discipline and commitment in the workplace.
• Social responsibility in organizations.
• Team building.
• Employee loyalty in the workplace.
• Problem-solving and decision-making.
• Re-skilling employees for new tasks.
• Effective communication among employees.

2- The positive impact of ethics on business

• Ethics in international business.
• Consumer rights.
• Work ethics in the financial world.
• Strategies for reinforcing and deepening professional ethics.
• The impact of work ethics on management functions.
• Developing administrative control tools to encourage employees to report deviations and administrative corruption.

3- Characteristics and skills of a successful employee

• Characteristics of a successful employee.
• Rights and duties of employees according to Saudi regulations.
• Essential skills for successful employees.
• Employee motivation in the workplace.

4- Means of reinforcing professional ethics

• Developing self-monitoring.
• Leading by example.
• Holding accountable responsible individuals and employees.
• Continuous employee evaluation.
• Loyalty and professional belonging.

5- Pillars of an ethical organization

• Ethical leadership.
• Rewarding ethical behavior.
• Combating unethical behaviors.
• Instilling ethical values.
• Encouraging the disclosure of unethical traits within the organization.
• Fostering individual ethics.

Target Audience

• Employees from both the public and private sectors across all specializations and sectors.
• Students, recent graduates, and job seekers.
• Individuals seeking to develop their personal skills in the workplace.