- Department Languages
- Field Languages
- Upcoming schedules Aug 23, 2026 — Aug 26, 2026 · Online · مباشر عن بُعد
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Upcoming schedules
Effective Communication
:By the end of the course, participants will be able to
Define communication and explain its core elements (sender, message, channel, receiver, feedback, noise)
Differentiate between verbal, non-verbal, and written communication
Identify barriers to effective communication in personal and professional settings
Explain the principles of active listening and empathetic communication
Distinguish between assertive, passive, and aggressive communication styles
Describe the impact of body language, tone, and facial expressions on message delivery
Explain the role of emotional intelligence in communication
Identify causes of conflict and effective conflict resolution strategies
Understand the relationship between mindset, self-perception, and communication effectiveness
Apply the SMART framework to set communication improvement goals
:By the end of the course, participants will be able
Demonstrate effective verbal communication with clarity and confidence
Use appropriate tone, pace, and articulation in different communication contexts
Apply active listening techniques (paraphrasing, clarifying, summarizing)
Use positive body language and eye contact effectively
Deliver constructive feedback using structured models (e.g., SBI method)
Handle difficult conversations using assertive communication techniques
Manage workplace and personal conflicts constructively
Present ideas persuasively in meetings or group discussions
Communicate professionally in emails and written correspondence
Develop and implement a personal communication improvement plan
:By the end of the course, participants will
Value respectful and ethical communication practices
Demonstrate openness to diverse perspectives and cultural differences
Show increased self-confidence in expressing ideas and opinions
Develop a positive mindset toward feedback and growth
Commit to continuous improvement in communication skills
Practice empathy and emotional awareness in daily interactions
: Course Topics
Develop the ability to articulate ideas clearly, structure messages effectively, and speak with confidence in professional and personal settings
Strengthen listening skills through paraphrasing, questioning, and emotional awareness to improve understanding and relationships
Improve body language, facial expressions, posture, eye contact, and tone of voice to reinforce verbal messages
Promote respectful self-expression while maintaining consideration for others, avoiding passive or aggressive behaviors
Apply structured strategies to manage disagreements constructively and achieve win-win outcomes
Enhance email etiquette, report writing, and digital correspondence for clarity, professionalism, and impact
Increase self-awareness, emotional regulation, and empathy to foster stronger interpersonal connections
Learn techniques to influence, motivate, and engage audiences effectively in meetings and public speaking situations
Practice structured, constructive feedback models to support growth and performance improvement
Design a SMART-based personal improvement plan to ensure continuous development and measurable progress
.Purpose: Measure participants’ baseline communication skill
Purpose: Monitor progress during the course
Purpose: Evaluate real application of communication skills
Purpose: Measure knowledge and skill improvement
